Configure Prescription Details

Repeat Prescriptions

From 18th October 2021 the Prescription Ordering Department will go live.

You can order repeat medication via your current online app/service or by the dedicated POD phoneline 0121 468 0462.

The POD phonelines will be open from 8.30am to 5.30pm Monday to Friday (excluding Bank Holidays).

Ordering medications via the NHS App or any other health app is available 24 hours a day. 

Please allow 48 working hours before arranging collection.

Please do not call the regular surgery phone number to order medication. 


Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.